With its first shop at Seattle in 1971, selling coffee, tea and
spices, standing true to their words, Starbucks has since continued to expand
their consumer-goods segment-both organically and through acquisitions. Last
year they bought Evolution Fresh Inc. for $30 million and announced its own
single-serve espresso brewer, Verismo along with the coffee capsules earlier in
March this year. They also bought the Bay Bread LLC for $100 million followed
by $8 billion 60-calorie energy drinks, Refreshers, made with fruit juice and
green-coffee extract. What took me by surprise was the latest $620 million
feather they adorned their hat with. They already own a tea brand, Tazo. Then
why toss in a second brand of tea in their kitty, especially when the brand
association is with Coffee more than tea. Is it simply because Teavana has a
better brand recognition than Tazo? Or is there more to it? Ironically, it has
not yet been decided if these two complementary brands will be sold together in
the Starbucks cafes.
Starbucks strategizes to add a
high-profile environ store concept to hasten Teavana’s domestic and
international marks. Sure I understand that retail being Starbucks' core
business Teavana store concept will add to their advantage by providing them
immediate access to prime storefronts and thus cater to an entirely new
consumer base. But the same core business is defined exclusively by the
experience they craft in their stores! And as far as the customers are
concerned, this acquisition will build a different customer experience and
business opportunity for Starbucks, delivering instant value to the
shareholders, thus complementing their Tazo brand, giving them the prospect of
creating a two-tiered market position.
Looking at their expanded segment, dropping off the word
"Coffee" from their logo last year was a smart move but dropping off
their Brand Name from its symbolic identification is so not cool! Of course
Starbucks is a brand that doesn't need to sanction their name on the logo, but
with the rapid and the kind of products being added to its portfolio, am not
sure how far can they stretch it.
Since 1995, Starbucks has also moved into the aisles of grocery
stores by selling coffee flavored ice cream, packaged coffee, bottled drinks
and Tazo brand tea. CEO Howard Schutz plans to uphold the revenue growth with
instant coffee, energy drinks, juice, a single-serve brewer and food to sell in
its shops and in grocery stores. He aims to take Starbucks beyond coffee and
namesake shops and expand Teavana’s current mall-based store pattern with a
widespread strategy to include Teavana vicinious locations.
Lets focus on Teavana. Teavana is a specialty retailer offering
100 plus assortment of premium loose-leaf teas and other tea-related merchandise
like authentic artisanal teawares, etc. It has more than 300 stores in the US,
Canada, Mexico and recently, Kuwait. Along with selling Teavana in the grocery
stores, Starbucks also intends to sell these Teavana products in it’s own
StarBucks stores as well. It'll leverage by integrating its core competencies
of real estate, design, infrastructure and store operations with Teavana’s
top-notch tea influence, global sourcing potential, merchandising and
best-in-class retail store unit economics. The acquisition of Teavana might not
really help Starbucks' grow by entering new categories or with new products,
but it'll certainly add to their existing distribution channels.
Starbucks’ investment in Teavana is matched by its commitment to
continue to grow the Tazo business — giving Starbucks a two-tiered market
position for tea. Its plan is to define a new elevated platform of tea
experience and education, and for both-Teavana and Tazo brands to grow and
complement one another while at the same time uplifting the entire category
through a permutation of expertise and assets.
With it's recent acquisition, Starbucks not only intensified its
portfolio but also have plans of entering new, high-consumption tea markets
around the world. There is a tremendous expansion prospect in developing
nations like India and China, where Tea is consumed more than coffee. Growth
potential in China for tea is much better than that of coffee. Starbucks has
recently entered the Indian Market in a Joint Venture with Tata Global Beverages
Ltd., with their first cafes in Mumbai in October and another one to be
unwrapped in New Delhi early next year
If we have a quick look at this
process of strengthening their foundation brand by adding more brands to widen
their core offering, Starbucks' added their Juice line and better-for-you food
with the intention of pursuing health and wellness. Tazo and Energy Drinks were
all a part of their plan to get healthier, thus contributing towards their
within-the-company mission to look at health and wellness. With the increasing
concern on High-Calorie foods amid a national obesity epidemic, they too have
been trying to improve their image, exactly the way McDonalds and Dunkin Donuts
did.
Starbucks’ true value and growth latent
lies in its brand and 91% of their revenue still comes from its cafes. Hope
they don't lose the sight of what's important and get distracted from their
true profit and revenue driver


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